You can do this bycreating unique tracking URLs for your email links that identify the source of the click as coming from a specific email campaign. In fact, 40 percent of B2B marketers say email newsletters are most critical to their content marketing success, and 73% of millennials prefer communications from businesses to come via email. Most email marketers are still bent over backwards trying to optimize their subject lines for higher open rates. Does your recipient like the same sports team as you? Since making the switch, the Notion VIP email list has exploded, much thanks to the dependability and ease-of-use of MailerLite. Editor's Note: This post was originally published in March 2014and has been updated for accuracy and comprehensiveness. We're committed to your privacy. Many subscribers who are tired of receiving email messages from your brand wont bother to go through the formal unsubscribe process. Selling via email is like squirrel feeding focus on getting a nibble. This is the main reason I want to quit T-Mobile. If you had a meeting with a client over the phone, use phone meeting follow up as the title of your email. Subscribe to the Marketing Blog below. Use this template to strategically organize your email marketing. You cant personalize every email all the time. Get information on latest national and international events & more. By signing up, I acceptT&C and Privacy Policy. The folks on your email list are already in your database. Its a humorous reference to people saying coffee helps them get through the week. Tip your hat to Jaws when you're discussing a challenge. Thank you for taking the time to speak with me today. Please let me know if you have any questions. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. As a bonus, using we shows the prospect that youre on the same team. A follow-up email after a call is an important part of customer service, sales, and recruitment. And hey, they could say no. Thanks again for taking the time to chat yesterday. If you dont want it, you must click No thanks, Im already a Jira expert before you can say no. I feel that we could collaborate and I wanted to make sure that I have all of your contact information so that we can stay in touch. Again, all variations on the same theme. With email marketing campaigns, you'll always have an avenue to promote yourself, especially since customers opted-in. You can even create segmented lists based on geography or engagement levels. We'll start with the metricsevery email marketer should be tracking, and then we'll take a look at how to tie certain metrics to your specific goals. When I consult for my clients, tweaking their email copy is something we spend a ton of time on. William Nutt Founder, Nutt Labs and Notion VIP. A call to action in a sales email is a short, simple phrase that usually appears at the end of your message. William Nutt Founder, Nutt Labs and Notion VIP. You could also send them a link to an article or blog post that you think might be of interest to them. The body of your email should expand on the points that were raised during your call. As with open rate, the unsubscribe rate isnt a reliable picture of the health of your email list. This means you're getting in front of your audience on a regular basis, so you're always top-of-mind. But don't use it with anyone who won't be receptive to the humor. You can get some value out of open rate as a metric if you use it as a comparative metric. If something is holding up the project, this would be the best place to mention it. With luck, itll massage away last minute objections. ***I like many others come onto this site for assistance and to help others. Dial 888-858-2569 to call Roblox customer service. Or maybe you're letting them know you featured their story in a blog post. Well see you in your inbox soon. A killer use case for these CTAs is in your automated outbound emails. Surf safely & privately with our VPN. Free and premium plans, Content management software. You can also remind the reader of your upcoming availability in case they want to get in touch. Thank the recipient again and let them know that youre looking forward to hearing from them soon. Benefits; If you already said "thank you" at some point in your message. Updated: Get the latest in news, entertainment, sports, weather and more on Currently.com. This will jog the recipients memory and remind them who you are. After a few weeks of back and forth and canned messages we are offered a $400 gift card. For instance, perhaps you want to send an email marketing campaign to returning customers and a different one to one-time customers. How many of each of these types of leads did you generate via email marketing? 23 simple email CTA examples to make your prospects respond. What do we do if we dont have social media and are unable to call? Featured Evernote iOS iPhone . Id like to thank you for our call last [day]. Free and premium plans, Sales CRM software. So, do keep an eye on it every once in a while. That's because email is a great way to provide value to our audience, and we do that by sending our content in our emails and generating traffic. Thanks for hanging in there with us during these unusual times. But beyond that, Microsofts strategy of acquiring studios, putting more games on its subscription platform, and supporting game streaming is undermining Sonys business model. End with a polite request for feedback. Dial 888-858-2569 to call Roblox customer service. Snapfish digital photo printing service helps you print pictures, create photo canvas prints, customize photo books, mugs, greeting cards, invitations + more. Dont worry we wont send you spam or share your email address with anyone. (We'll discuss more specific goal-related metrics later.). And once again, it focuses them on what they have to do next to keep the deal moving. Get the latest in news, entertainment, sports, weather and more on Currently.com. It can also help to resolve any outstanding issues that may have come up during the call. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Enter your personal email address so you can keep your account when you change jobs. Please let me know if you have any questions or would like to discuss anything further. Sign up for free email service with AT&T Yahoo Mail. People are more warmed up here in the decision stage. This will make it easy to follow up afterward. This subscriber purge brought our total subscriber count from 550,000 down to 300,000. I called again yesterday and was left on hold after speaking with a rep to see what deals they could offer. For example, you can make sure you send content at the right time by segmenting your audience. Verizon is either chat, call or their site..ATT is the same way. Ill be in touch soon, Choose a name for your LiveAgent subdomain. The recipients server may hold these emails for delivery once the problem clears up, or you may try re-sending your email message to soft bounces. Same as above. For instance, you can send customer satisfaction surveys to obtain customer feedback through email campaigns. No credit card required. Less than 5 sentences is ideal. For more information, check out our, Email Analytics: The 8 Email Marketing Metrics & KPIs You Should Be Tracking, 500 total clicks 10,000 delivered emails * 100 = 5% clickthrough rate, 400 people who completed the desired action, 10,000 total email delivered * 100 =4% conversion rate, 75 bounced emails 10,000 total emails sent * 100 = 0.75% bounce rate, (500 new subscribers - 100 unsubscribes and email/spam complaints) 10,000 email addresses on the list * 100 = 4% list growth rate, 100 clicks on a share/forward button 10,000 total delivered emails * 100 = 1% email sharing/forwarding rate, [($ in additional sales made minus $ invested in the campaign) $ invested in the campaign] * 100, Pop up for FREE EMAIL MARKETING PLANNING TEMPLATE, the most critical components of an optimized email, Read this blog post to learn what a "good" clickthrough rate is, Click here to learn how to easily set up click tracking in your emails, creating unique tracking URLs for your email links, Read this blog post to learn more about the difference between hard and soft bounces, there's a natural decay of your email marketing list, Read this blog post for tips on getting people to forward your emails, Read this blog post for more detailed tips on how to grow your subscriber list, Read this blog post to learn more about why and how we purged our subscriber list, sending emails that offer lead generation content, measure your individual email performance, the health of your email list, and your progress toward your overarching goals. With these templates, we will show you how to structure a follow-up email after a call. or contact customer support using messenger through Tmobile's Facebook or Twitter.. T-Mobile keeps using all my data even though I have binge on and there is LITERALLY NO WAY OF CONTACTING THEM WITHOUT CALLING and I have crippling social anxiety and will not call.either fix my data or I am going to Verizon..binge on should not use my data when I watch YouTube Hulu or listen to Spotify yet it used all my data and didn't tell me till I was out. Send me the survey Cancel Topics. While traditional campaigns like direct or print can be costly, email marketing campaigns tend to be more cost-effective. Plus, it can also improve sales and leads. Click to help fight breast cancer today - it's free! Make sure it's at least 8 characters and includes uppercase, lowercase and a symbol (! Here are some good rules about writing a great email. It will take only 2 minutes to fill in. Sorry, we're still checking this file's contents to make sure it's safe to download. With platforms like social media, you don't own your contact list or even the information you post. Great talking to you today. Since this is still the place where people want to receive information, let's just say that email marketing isn't dead. We'll send you an e-mail with instructions to reset your password. Either way, thanks again for speaking with me. You just went from an MQL to an SQL, which improves the marketing teams number of qualified leads to the sales team. For help without a wait, pay your bill online or find assistance on our support pages , chat with our virtual agents, or access help articles through the Cox app . All you need is a copywriter and graphic artist (if you aren't using stock images). HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. But at least youre offering them concrete value, for free. You cant introduce complexity if you want a subject to hit Reply. Thank you, and I look forward to hearing from you soon. All of them place the onus on the prospect to explain why the deal is going to stall, and find solutions. It will take only 2 minutes to fill in. Subscribe to the Sales Blog below. Instead, I recommend "Looking forward to hearing from you" for the opposite scenario: When you're helping the other person out. We will also provide some tips to ensure your follow-up email leaves a positive impression. They may be very obvious now, but theres always a chance something will be forgotten later on. If your focus is on growing the top of your funnel -- attracting more visitors to your site, signing up more blog subscribers, getting more people to use your free tools, that kind of thing -- your goal will probably be growing your subscriber list. These are the types of metrics that will help you show your boss and your sales team how valuable email marketing is as a channel that drives real, tangible results. Finally, let's say you want to focus more toward the middle/bottom of your marketing funnel, and convert more of your existing leads into customers. If a prospect hasnt mentioned a holiday season, but you know that there might be a federal holiday coming up where people take time off, its best to simply say Enjoy your break or Enjoy your time off. Verizon is either chat, call or their site..ATT is the same way. Typically, the content and your follower list is owned by the social media platform. They are familiar with your brand and its offerings, so a more aggressive call to action is acceptable. The Call Up Grant has awarded more than $3.5 million to help cover registration fees for over 30,000 Little Leaguers in 2020-22. T-Mobile (sprint) will gladly accept payments online but refuse to allow customers to contact them via email? To have a successful email marketing strategy, you need to send the right email to the right people at the right time. Thanks to fourLetter CEO Josh Jordan for this one. Just as you want to track and grow your subscribers, it's also important to keep an eye on your unengaged subscribers -- and consider removing them from your list altogether. "Respectfully" implies you're deferring to your recipient, so use it when you're emailing someone who's far, far more powerful, experienced, or knowledgable. Dont worry we wont send you spam or share your email address with anyone. I wanted to follow up on our call from last week. I just wanted to follow up and make sure that you received the information I sent over. Thanks for hanging in there with us during these unusual times. Your email marketing campaigns can easily incorporate messages to encourage a purchase to an audience that's more likely to buy from you because they've opted-in to your messages and updates. For example, many of you might have reached this page from a marketing email from HubSpot. For example, let's say you downloaded a lead magnet from a site. All Rights Reserved. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'fa7cdf66-cde5-4ed7-a200-13a5be8c570b', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Additionally, email campaigns don't take long to produce. -HeavenM. Program Update. Free and premium plans, Customer service software. After The Office Overtime (4.38): Driving home naked after office fun and teasing. I have also included my availability for the next few weeks in case you want to get in touch. You may unsubscribe from these communications at any time. With a bit of luck, social obligation will get your prospect off the fence and moving again. You likely uncovered and handled prospects' objections during your exploratory meeting. This line is a little more familiar, but you can use it with prospects you have a strong rapport with. So what is involved in making that happen. If that doesnt work for them then so be it. Just make sure they've truly gone out of their way to help you, or the double thank-you may seem fake. First off, I think it would be really helpful to [action]. Remind them of that connection in your enthusiastic sign-off. Keeping a pulse on the customer experience is very valuable if you want customers to continue to interact, engage, and purchase from your brand. Surf safely & privately with our VPN. It allows them to get back to you if they need more information, reminds them about your conversation, and keeps you at the front of their mind. You want something. Construct Your Email Around Your Call To Action. Use this variation when the other person is actually participating in the event (speaking, hosting, etc.). Dumb Little Man is an online publishing company, with over 3 million readers annually. A follow-up email after a call is an important part of customer service, sales, and recruitment. However, the following general tips can help you to come up with an effective title: Whichever case your title should be straight to the point as to what the email is about. Yes make sure that youre always prepared for a follow-up call and have a list of questions or topics that you want to cover. If the goal of your email marketing is lead gen,you should be tracking how many leads you're capturing every day, and every month. 29 replies. Who takes great care of existing customers because I have much better things to do than to wait on hold for hours and be mistreated. Most people use their company or team name. Upgrade your email signature using our free Email Signature Generator. Exhibitionist & Voyeur 05/12/12: Elevator (4.29): Touched in a crowded elevator. In some cases, it may be better to follow up again at a later date. If its a shot duck, then you ought to find out as quickly as possible and then move on. Neither ATT or Vz have CS via email unless you are a business (business acct.). That ought to stand some chance of getting them engaged. When your audience feels like they can talk to you, they're more likely to become loyal to your brand. Thats where you find the second most crucial bit the call to action. Ask any questions that you still have about the conversation. If the point of your email is to get an answer to your call to action, then the rest of the email should be constructed to get the prospect to do just that. Free and premium plans, Content management software. Well, I'm here to let you know that you don't have to worry because email marketing is still going strong. [Your name]. This is a great option to use during the holiday season, but specifically when a prospect has mentioned an upcoming holiday that theyre celebrating or looking forward to. Free and premium plans, Customer service software. Well, I'm here to let you know that you don't have to worry because email marketing is still going strong. Your email should always end with a polite request for a response. The National Disability Insurance Agency acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, sea and community. Thank you so much for taking the time to speak with me yesterday about [topic]. After the process is over, we will send the login details to your mailbox. You need to engage your prospect and show them youre offering something of value. It uses an automated menu system and will require you to leave a voice message with your account information before they call you back. So while conversion is still a primary focus, this doesn't help you attractnew leads. Dial 888-858-2569 to call Roblox customer service. Unless you're Italian, borrowing this phrase doesn't really make sense. Updated: Verizon is either chat, call or their site..ATT is the same way. After all, the majority of email sign-offs are something like Best, Thanks, Sincerely, or something similarly boring and theres no point in reading it a million times. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '7f4dab33-585c-49b4-b50f-3b0166aa5443', {"useNewLoader":"true","region":"na1"}); Get expert marketing tips straight to your inbox, and become a better marketer. The T-Mobile Little League Call Up Grant is dedicated to helping families in need by covering registration fees associated with their local Little League program. Download Avast today! T-Mobile should extend the same courtesy and allow us to contact Customer Service directly. Subject lines are important because they help to set the tone for your email. A certain number of people, when faced with a choice between two options, will pick neither. Dont worry we wont send you spam or share your email address with anyone. Today, most email marketing services offer automation and landing pages, but MailerLite is truly distinguished by its simple, beautiful UI and attentive customer service. Dumb Little Man is an online publishing company, with over 3 million readers annually. For instance, if your message is about insufficient leads, you might end with: I think we're going to need a bigger pipeline. A follow-up email after a call is an important part of customer service, sales, and recruitment. The above two could be kind of brusque. Thanks for your interest in the T-Mobile Little League Call Up Grant. I wanted to follow up with you about [items discussed], as well as to see if theres anything else I can do to help move the process forward. That's where segmentation and personalization can help. I wanted to follow up with a few points that we raised during the call. They can check it at any time, on multiple devices, which can improve the success of any marketing campaign. But it depends on the prospect. If they still dont get back to you, it might be time to move on. It will take only 2 minutes to fill in. If Youre Churning More Than 10% of Your Salespeople, They Arent the Problem, Outbound Lessons Learned Since Predictable Revenue Was Published, They ask the other person to do something. Little League. *T-Mobile values your opinion because it shows us how we need to grow. Most likely, you send them an email. Benefits; Why? Learn when to use reply, reply all, CC, and BCC next. In fact, this is one of the best ways to calculate your Net Promoter Score (NPS). Read latest breaking news, updates, and headlines. The only place to visit for all your LFC news, videos, history and match information. For help without a wait, pay your bill online or find assistance on our support pages , chat with our virtual agents, or access help articles through the Cox app . The importance of email subject lines is well documented.Email subject lines are criticalin order to ensure your message actually gets read. I appreciate the information you shared and look forward to putting it into action. Playing "email tag" with a prospect or customer? NonConsent/Reluctance 11/28/11: Erotic Day with Strangers (4.61): Fun in They finally suggest I open a case with Wirecard (the company they use to distribute them). If you were conducting a job interview, use follow up after interview as the title of your email. Here are the worst ways to close an email. It will take only 2 minutes to fill in. But again, it's crucial that you determine exactly what it is you're looking to achieve with your email marketing before you begin (or continue) to send and measure your emails. If you were cold calling or pitching a product or service, use the name of your company or the product in the title of your email. Like; Quote; Share. Your email should be concise and to the point. Additionally, you can use email marketing to automate part of your sales process, which can help increase sales as well. Unfortunately, this often comes across as pushy. Why is tmobile outsourcing their support to social media managers? Although your unsubscribe rate doesn't directly relate to your goals, checking it monthly is helpful for calculating your overall list growth rate. *We love that you are active on the site. With over 7000 quality contributors, we have a strict vetting process to ensure that they meet our high standards. Find a great collection of Laptops, Printers, Desktop Computers and more at HP. Get straight to the point, clearly state why youre emailing, and include any relevant information or attachments. Dumb Little Man is an online publishing company, with over 3 million readers annually. This can even be one person on your team. Furthermore, 99% of consumers check their email every day and Program Update. As marketers, we can't ignore these statistics. Email address. Get information on latest national and international events & more. Whether it's calling for roadside assistance after blowing a tire or getting an ambulance in a medical emergency, the device in your pocket is one of the fastest ways to send out a call for help. Use these CTAs to push opportunities from middle-of-funnel (MOFU) to bottom-of-funnel (BOFU). Exhibitionist & Voyeur 05/12/12: Elevator (4.29): Touched in a crowded elevator. Free and premium plans. As a marketer, it's always important to improve communication with your audience. Along similar lines, any of these intimate sign-offs are unacceptable. Once you've established commonality with a prospect, you can reinforce it in your closing line. Personalization can be as small as including a contact's name in the email. Thanks for signing up! Benefits; Is your recipient going on vacation, traveling for work, or visiting their home? [Your company] follow up after the call, [Your product] follow up after the call, opening paragraph thanking the person for their time, body of email expanding on points raised incall. Sales have absolutely slumped since their peak, though like with seemingly everything in crypto theres always somebody declaring it over and done with right before a big spike. However, with email marketing, you can create an entire campaign on shorter notice because they don't take as long to plan. Enjoy Low Prices and Free Shipping when you buy now online. Have a great subject line hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '7f4dab33-585c-49b4-b50f-3b0166aa5443', {"useNewLoader":"true","region":"na1"}); Get expert marketing tips straight to your inbox, and become a better marketer. I have been a customer of T-Mobile for over 20 years and started out with Voice Stream before T-Mobile took over. Save your novel for your best selling sales book . Send me the survey Cancel Topics. 3. Thank the person for their time and reiterate that you enjoyed speaking with them. If youre not interested, no problem at all. You must check the box to agree to the terms and conditions. #6 and #16 actually just made my skin crawl. Email address. The fact of the matter is that open rate is actually a very misleading metric for a few reasons. Thanks again for taking the time to speak with me. A little personalization goes a long way. Please try again in a few minutes. NonConsent/Reluctance 11/28/11: Erotic Day with Strangers (4.61): Fun in Thanks for subscribing. Emails withoutgreat subject linesdont get read. Our wait times may be longer than usual for billing and technical support, but were here to help. T-Mobile and Little League share the belief that every child should have the chance to experience Little League, regardless of their financial or personal situation. It should ask the other person to do something that moves the deal forward. The email uses the call to action Treat yourself to encourage clicks. View original. You must check the box to agree to the terms and conditions. Maybe you could use some help. When used by the provider, this line evokes warmth and friendliness. I contact TMobile and they again tell me to contact Wirecard. This is more open-ended. Call of Duty is a major revenue-driver on PlayStation because of the consoles large install base of more than 150 million units. Thanks so much for taking the time to speak with me yesterday, I appreciate it. This classic email sign-off is never a bad choice. This is how other members will tag you. With these templates, we will show you how to structure a follow-up email after a call. If you have their contact information, you could also reach out to them on social media. Well, I'm here to let you know that you don't have to worry because email marketing is still going strong. Just wanted to shoot over a quick email follow-up with some of the notes from our conversation. If you can't promote yourself and sell your company, no one will buy from you. This one is best used slightly further into the sales process, and engages the prospect on the best way to move forward. If this is the case, you should be sending emails that offer lead generation content -- in other words, content that requires the viewer to fill out a lead capture form in order to access it. You may have seen this sign-off used by people making a request or asking a question, i.e., "Would you be open to grabbing some coffee and sharing your freelancing advice? This is a variation of "best regards" that can be used with people you know or new contacts. Below, let's review the top benefits of email marketing, which show why it's one of the most effective marketing tactics. A message will be sent to your email address containing login details, right after your account is installed. The bottom line? Just let me know. 1. Best answer by gramps28 26 July 2019, 06:00. NextWeekly More info. With over 7000 quality contributors, we have a strict vetting process to ensure that they meet our high standards. Sometimes it can be awkward to self-promote in places where prospects haven't necessarily opted-in to receive updates about your business. Please let me know if there is anything else I can do meanwhile. Try to keep it under three paragraphs, and make sure that each paragraph is focused on a single point. Looking forward to hearing from you ". Ask questions they need answers to, and suggest that maybe you can provide them. From there, you can track how your CTR changes over time. Are you a sailor's wife in 1850, waiting patiently for your spouse to return to you? See pricing, Marketing automation software. Free and premium plans, Sales CRM software. Dont worry we wont send you spam or share your email address with anyone. It's been a common concern for many marketing departments. Believe it or not, there's a natural decay of your email marketing list, and it expires by about 22.5% every year -- which means that it's more important than ever to pay attention to growing your subscriber list and keeping it at a healthy size. Gift card arrives. For help without a wait, pay your bill online or find assistance on our support pages , chat with our virtual agents, or access help articles through the Cox app . There are no further objections and youre crossing the Ts now. I have been with Tmobile for over 10 years and tonight was one of the saddest moments. We could talk for days about the most critical components of an optimized email, common email marketing mistakesyou might be making, and examples of brilliant email marketingthat will inspire you. The customer support number is toll-free. If not, no worries at all just let me know what you had in mind. I called on the 17th of December and was told I could upgrade both my phones at no charge and I would trade in my iphone 7 plus phones. I feel you. Great article! Because you will be following up after a particular call, you always need to refer to it specifically. You could swap any day of the week for "Monday" here. P.S. Learn about ABAP connectivity technologies for remote SAP- and non-SAP systems which include usage of internet protocols like HTTP(s), TCP(s), MQTT and data formats like XML and SAP protocols and formats like RFC/BAPI, IDoc and ALE/EDI. The only place to visit for all your LFC news, videos, history and match information. See pricing, Marketing automation software. All on FoxSports.com. Looking for more email tips? Send your potential clients or partners an email thanking them for their time and letting them know that you look forward to hearing from them soon. Thanks for your interest in the T-Mobile Little League Call Up Grant. Yes, I'm reiterating this point because it's that important. Thank you for taking the time to chat. There are two kinds of bounces to track: hard bounces and soft bounces. To give you an idea, mine would read: Toy Story fans will appreciate this borrowed-from-Buzz-Lightyear line. I found it very productive and learned a lot. 43 of the Best Email Sign-offs That Put Best and Thanks to Shame, Pop up for FREE EMAIL SIGNATURE GENERATOR, when to use reply, reply all, CC, and BCC, 'Looking forward to learning more about your [challenge]', 'Thanks for the chance to talk to a fellow [book-lover, rock-climber, Cincinnati native, etc. Be mindful that using this sign-off with a new prospect might not be ideal if you dont have a rapport that lets you know how theyll receive a more creative sign-off. NextWeekly More info. Here are the details of our conversation for your reference. The Oprah Show, O magazine, Oprah Radio, Angel Network, Harpo Films and Oprah's Book Club. Youve set a timeframe. Want to create a little intrigue and suspense? Email marketing can help you do this. Full stats on LFC players, club products, official partners and lots more. While this can have a positive impact -- and more opens are a great thing -- they really should be focused on optimizing their clickthrough rates, instead. icon. Sometimes prospects respond well to more salesy lines like these. I explain what transpired and they tell me they will help me. As obvious as this all seems, you'd be surprised how many email marketers determine their goals and then don't bother to track their progress against them. Well, I'm here to let you know that you don't have to worry because email marketing is still going strong. Enjoy Low Prices and Free Shipping when you buy now online. Let me know if theres anything else I can do. Those CS people on FB and Twitter are TM employees. 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