From the customer view in https://admin.webex.com, go to Users and select the User whose license you want to change. Ecuador In addition, over the next several months, Webex will expand the mechanisms for group creation and management through the Control Hub portal and through the Azure AD directory connector. Barbados Montenegro Saint Martin Panama You can also access data about how many minutes people are . Lithuania Jamaica Haiti Bahrain Click Import, select your file, and click Open. You can decide if you want to automatically or manually send activation emails with the control of activation emails setting in Control Hub. Webex Callings Site Survivability stops service disruptions, Rugged wireless Cisco phone boosts frontline productivity, Improve Customer Journeys with AI-Enhanced Agents and Data, Cisco strengthens Webex Calling with South Korea data center enhancement, Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio. We are linking your existing Webex sites to Control Hub, so you can access and manage those sites and users in Control Hub. Tunisia Recently, a new enhancement has been built into Control Hub to simplify and automate user management workflows. Site Admin managed site string Saint Kitts and Nevis The following is the hierarchy to process meeting settings: If you apply a session type, settings that are common between the settings template and the session type observe the previously described hierarchy. Republic Of Latvia Set up automatic license assignments in Control Hub Read about how automatic licensing works, and how to set it up for your organization's groups or users. Internal meeting policy allows the admin to decide whether users of their organization can have external users in meetings conducted on their site. Iceland Christmas Island On a side note Webex hasnt been spelled as WebEx for a few years. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. Afghanistan Serbia and Montenegro Cook Islands Bermuda When work went hybrid, we did too. Burundi However, recently Webex has added API support for administrators to create groups natively in Control Hub. Mexico Martinique Philippines Mauritania Argentina Fiji To review the progress of your task, see Manage Tasks in Cisco Webex Control Hub. You can't assign enterprise content management permissions to users using the license template, see Enable Content Management for Users in Cisco Webex Control Hub for details. Please select Kenya Greenland When a settings template is applied to a group, all users of the group inherit the value that is specified in the settings template. Get step-by-step guidance and checklists in Control Hub that walk you through everything you need to get your users up and running quickly. The CSV file is uploaded and your task is created. Japan To check if your Webex meetings site has already been linked, sign in to Site Administration and look in the Site Information for Cisco Webex Control Hub: Enrolled. Mayotte Tip: Ensure that you have set up the auto-assign template to streamline license provisioning for newly added users. You can add a user to multiple groups. Samoa Maldives However, the session type determines the value for settings that exist only in the session type. Antarctica Wallis/Futuna Isls. Bosnia and Herzegovina Bonaire Egypt Kuwait Moldova Botswana Sudan Meeting templates apply to users of both Control Hub-managed and Site admin-managed sites. New Zealand Suriname If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. Lesotho You can close the browser or this window and your task continues to run. French Guiana Turkmenistan Mongolia Paraguay Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. Choose either Add services only or Add and remove services. St. Pierre and Miquelon From the customer view in https://admin.webex.com, go to Users, click Manage Users and choose CSV Add or Modify Users. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. I understand I can unsubscribe at any time. Automatic license assignment With automatic license assignment, users that are added to Control Hub can automatically start using their assigned services. Collaboration restrictions, or external meeting policies allow you to decide whether users of your organization can attend meetings in sites external to their organization. Eritrea Saudi Arabia Gambia If you leave this field blank, the user is assigned to the default location. Enjoy better hybrid meetings. Sint Maarten You can't assign enterprise content management permissions to users using the license template, see Enable Content Management for Users in Cisco Webex Control Hub for details. Nepal Some spreadsheet editors remove the + sign from cells when the .csv is opened. French Southern Terr. Vatican City Guadeloupe Venezuela Understand operations at every level Get real-time insights into user adoption and engagement, historical quality of service, calling metrics, Webex messaging engagement, and device utilization. Finland 05-26-2022 08:46 AM. Iran Bolivia Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Romania Similarly, any setting that only exists in the settings template acquires its value from the settings template (with any overrides on the user level, if applied). These methodologies were not only error prone, but also proved to be time-consuming and inefficient. Sweden Above: Control Hub dashboard Control Hub enables you to provision, administer, and manage Webex services and Webex Hybrid Services, such as Hybrid Call Service, Hybrid Calendar Service, Hybrid Directory Service, and Video Mesh. A settings template can apply to multiple groups. Belarus Administrators typically have two key considerations in terms of managing users provisioning them with the right licenses and configuring them with the right set of policies that are in accordance with the companys legal and compliance frameworks. Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause. Netherlands Ukraine Settings template values apply to both host and attendees of the sites. Meeting templates are a fast and easy alternative to using session types or CSV files for bulk user management. The group APIs are documented on developer.webex.com. I would like to receive email communications about products and offerings from Cisco and its Affiliates. With the new bulk license assignment and setting template capabilities, admins can set up licenses and settings one time and be assured every user in their organization is being provisioned consistently. Home | Control Hub | Control Hub Settings Templates. Austria We suggest you use a text editor to make .csv updates. Mali You save time on troubleshooting and users get back to work faster. Curacao Cayman Islands Select the provisioning template you want to apply to this user. File and whiteboard sharing - If unchecked, the restricted user cannot share files or the whiteboard. Get started. Germany Senegal When entering a user's name, make sure to include their last name, otherwise you may run into issues. Central African Republic Dominican Republic Bangladesh Nigeria Users may or may not receive activation emails from Webex when they're linked from Site Administration. If the user is in sites A and B and site A has in-meeting chat ENABLED while site B has in-meeting chat DISABLED, when the user hosts the meeting on site A, the user will have the chat option. If you have an active license template, choose Add services only. We are currently linking all Webex meetings sites managed in Webex Site Administration to Control Hub. Users who have signed in to the Webex Meetings desktop app can view a list of all the Webex desk and room devices registered to their organization. Algeria Control Hub is a web-based, intuitive, single-pane-of-glass management portal. Georgia United Kingdom Guam Liechtenstein Every user thats onboarded into that organization or group will get the licenses specified. United Kingdom Settings templates require user accounts to be linked to Control Hub and Webex Identity. Kyrgyzstan Bouvet Island Czech Republic Uganda Align your goals with what matters most to you and your users. An admin can use the CSV file to change the. Enjoy better hybrid meetings. Settings that are part of the settings template apply to all sites in the organization. Control Hub provides an easy-to-use, intuitive way to navigate and manage Webex services. If you have an active license template, leave all the service columns blank and the template is automatically assigned for the new user in that row. Armenia Cyprus Pitcairn In the past, administrators leveraged traditional methods such as CSV, and sometimes manually updated many users. This can save you time when assigning licenses to users. Niue Israel Settings template values apply to both host and attendees of the sites. Kazakhstan Ethiopia Russian Federation Monaco Tuvalu Turkey Zambia Setting templates offers an extensive range of controls to equip the administrator with the infrastructure they need to adequately manage all their users features and restrictions. Getting started can be simple. Palau The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. Switzerland By automating administration, user management and provisioning can be performed from an existing tool, rather than using the Webex Control Hub. Bahamas Solomon Islands Cte d'Ivoire Webex site linking doesnt change the privileges available to administrators in Site Administration or Control Hub. You can also access data about how many minutes people are . Sweden Tajikistan Palestinian Territory, Occupied Luxembourg Andorra Thailand El Salvador Italy Not really If you have specific directory and external numbers for each new user, then include the leading + for external numbers without other characters. Rwanda Saint Lucia Beyond these, Control Hub has also improved the activation email sending mechanism with manual control and localization preferences. Benin Cape Verde Montserrat Spain Get step-by-step guidance and checklists in Control Hub that walk you through everything you need to get your users up and running quickly. Bhutan A settings template is a collection of custom settings for services like messaging, meeting, and calling. Like automated license assignments, setting templates offers bulk management capabilities for settings and policies. Seychelles You can also sign in to Control Hub at https://admin.webex.com using your Site Administration credentials. Burkina Faso Syrian Arab Republic To assign a location, enter the the name in the Location column. Albania United Arab Emirates Australia Germany Trinidad and Tobago Control Hub managed site string The site is managed by Webex Control Hub. This ID is used in other systems, such as Webex Control Hub. Coordinate access to your firewall, DNS management tools, and VPN settings to ensure you optimize your network setup and configuration. Watch video (2:23) France Namibia Nauru The Webex team is very excited about all the recent developments within the user management area and look forward to bringing more enhancements in the months to come. Grenada Detailed troubleshooting data to pinpoint anything that could impact your meeting quality. Congo, The Dem. Yes, thank you! Mozambique One of the key administrative tasks in Control Hub that administrators spend most of their time on is user configuration and management. each user provisioned on Webex can be managed from Control Hub's user detail pane. Settings that are part of the settings template apply to all sites in the organization. Timor-Leste Admins can also remove licenses using this method. Sao Tome/Principe France Singapore For example, rank 1 is higher than rank 2, and so on. Virgin Islands (British) siteUrl string The Webex Meetings site associated with this license. As discussed in the section above, an administrator can apply automated license and setting templates to user groups. You can use the comma-separated value (CSV) template to add up to 20,000 users to your organization and assign services at the same time. Uzbekistan Togo Laos Somalia Our resources will get you there. Marshall Islands Settings templates require user accounts to be linked to Control Hub and Webex Identity. Tokelau Upgrade a User's Webex Calling License. AFAIK the UI part is not yet available in Control Hub. South Georgia and the South Sandwich Islands Antigua and Barbuda WebEx Control Hub Templates - Macros/UI Editor Buttons, Customers Also Viewed These Support Documents. Papua New Guinea Canada Can Macros/UI Buttons be templated from Webex Control Hub so that they can be applied to endpoints as they are registered en mass instead of on an individual basis? Cocos (Keeling) Islands If you already have users in Control Hub, then they get linked to your Webex site for an enhanced meeting experience with Control Hub. The user list has been enhanced for easy perusal with better search and filtering capabilities. When work went hybrid, we did too. Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. Kiribati Use meeting settings templates to assign meeting settings to a group of users. Norway Svalbard/Jan Mayen Isls. Brit/Indian Ocean Terr. Control Hub Manage, analyze, and secure your Webex services Control Hub offers a holistic view of all your Webex services. For example, if there are some users that need recording and some users that dont, simply create two setting templates; one with recording enabled, the other with recording disabled and assign the templates to the two groups. Management and analytics overview User groups allow administrators to logically organize their users based on different organizational profiles for the purposes of bulk administration. Critical user information is only one-click away and editing policies or user properties has never been easier. Tonga Click. Admins can specify what licenses they would like to award to either all the users in their organization or to a group of users. GET /v1 /licenses/ {licenseId} URI Parameters licenseId string required Along with bulk provisioning and improved tooling around groups, Webex has completely transformed the user management user interface through lean user experience techniques and modern workflows. You can create and use settings templates to apply collections of settings to groups of users in Control Hub. Guinea Can Macros/UI Buttons be templated from Webex Control Hub so that they can be applied to endpoints as they are registered en mass instead of on an individual basis? You can override the specific settings at the user level. Response properties that are not applicable to the license will not be present in the response. Western Sahara If any of the restrictions are false, the client is restricted from joining a meeting. Chad Search and select a group for this template in the search box. Mauritius Previously, the only mechanism to create groups in Control Hub was by synchronizing groups from an on-premises Active Directory through the Cisco Active Directory Connector. Tanzania New Caledonia Bulgaria Welcome to the Webex Community. Set up automatic license assignments in Control Hub Read about how automatic licensing works, and how to set it up for your organization's groups or users. St. Helena Any changes that you make to user accounts in Site Administration, If you add new users in Site Administration, If a user has access to more than one linked Webex site, then the preferred Webex site for that user is the first Webex site that was linked to Control Hub. Portugal Brazil Additional features, storage, and support start at just one low price. Turks/Caicos Isls. Isle of Man Cambodia From what I see right now it looks like you can only enable/disable the macro engine, and has no options for UI Editor. For instance, the meeting setting template allows the administrator to control which users can join meetings conducted in their organizations, what the meeting policies are, and how a user must behave when they attend meetings in other organizations. Country * Anguilla Sri Lanka You can use the REST API to manage your Control Hub account, your Webex App deployment, or Cisco Webex Hybrid Services resourcing. Macau Licenses - Get License Details | Webex for Developers Get License Details Shows details for a license, by ID. The most restrictive of the options take precedence. You can access quality data about Webex meetings that are in progress or that have occurred within the past 30 days, and data about participant details, video quality, audio quality, and more. Reunion Questions about license assignments Select license assignment scope Configure automatic licensing for users at the organization level In case the site has a certain feature set to FALSE, users can't use that feature even if they had a settings template with the feature set to TRUE. You can drill down into any Webex session and understand the network paths from wherever the user is working, including all routes that data travels. Hungary Oman In case of a conflict, we recommend that you place the most restrictive template at higher rank. To reorder the rank of your messaging template, click on, To reorder the rank of your calling template, click. Jordan The lower number rank, the higher the value. United States Puerto Rico Swaziland For additional resources, click here. My problem: how can I check the names of users who have an active license Croatia Heard/McDonald Isls. For example, a user is part of Group A with in-meeting chat ENABLED. United States South Sudan Qatar Liberia Each user's profile can include their title, work history, social media links, and more. Before you begin If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. Yemen From what I see right now it looks like you can only enable/disable the macro engine, and has no options for UI Editor. Zimbabwe. Gabon Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. Dominica Privacy Statement for more information. Kosovo This range of capabilities allows admins to meet their organizations unique user policy requirements. Peru Please enable it and reload the page. Note: Before you begin you must have an active administrator email address with the same domain as the accounts you're converting. If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. Morocco Click Export to download the file and you can enter user information in a new line in the CSV file. Hong Kong Iraq Click View Templates . To learn more, see Collaboration restrictions for Webex Meetings in Control Hub. South Africa Meeting settings templates have the following special properties, apart from the common behaviors of the settings template: Site and session type restrictions are still honored, although a settings template is applied to a group. -------------- Note: Template ranking is evaluated for each settings template type: meeting, messaging, and calling. When the user hosts a meeting on site B, the user wont have the chat option. All active and verified users are linked to Control Hub. In addition, they can also utilize the license assignment to modify the licenses for existing users of their organization or group by selecting Existing Users as the scope of their modification. Slovenia Guyana All of this can help keep data safe and meet regulatory needs. The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. Cisco WebEx Meeting License Cisco Webex License features user-based licensing which requires that you purchase a license for each user that intends to host meetings. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. Select the Professional, and click Save . Brunei Darussalam To reorder the rank of your meeting template, click, To delete your template, click on the template and select, To modify the template, click on it and modify the toggles. American Samoa Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. IT administrators can now focus their time on more important business critical things while running repetitive tasks on autopilot. Jersey If you apply a meeting template to a group, each user in the group inherits the template values. Select Edit . Spain A group can have only one settings template of any given type. Myanmar land Islands Align your goals with what matters most to you and your users. Viet Nam Was this article helpful? Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. See Cisco's The meetings sites link to an existing Control Hub organization based on the: We create a new organization in Control Hub if we can't link the meetings sites to an existing organization. Falkland Islands You can use settings templates to apply settings to external meetings (meetings hosted on sites outside of your organization). Sign up to stay in the loop! Add Multiple Users in Cisco Webex Control Hub with the CSV Template, Small business account management (paid user), Enable Content Management for Users in Cisco Webex Control Hub, If youre adding users as supervisors for Cisco Webex Contact Center, then you must. Getting started can be simple. Options. Webex creates the user via sideboarding and then redirects the user to your identity provider (IDP). You can use the comma-separated value (CSV) template to add up to 20,000 users to your organization and assign services at the same time. When you add a user to more than one group with templates assigned, Control Hub utilizes the template ranking to identify which templates setting values are applied to the user. If you have multiple domains, you can create an admin login . Small business account management (paid user), Analytics for you Cloud Collaboration portfolio, control of activation emails setting in Control Hub, Advanced diagnostics and troubleshooting in Control Hub, Explore Analytics for Cisco Webex Meetings and Cisco Webex Teams, Set up automatic license assignments in Control Hub. An admin can decide whether external meetings are completely blocked, or if they are open to users to specific external domains. Guinea-Bissau San Marino Reach out to devsupport@webex.com to start using RESTful APIs. Aruba After site linking, you can still sign in to Webex Meetings sites and Webex Site Administration. This is your home to ask questions, share knowledge, and attend live webinars. Congo Australia Costa Rica Faroe Islands Serbia Guernsey Cuba Cisco Webex Control Hub Essentials . India Greece Guatemala Angola To provision BroadWorks users in Webex, without assigning the Integrated IM&P service: Sign in to Partner Hub, and find the BroadWorks Settings page. As always, if there is a special circumstance, the admin can continue to modify the licenses of an individual user through the UI or using the user CSV file. Colombia N. Mariana Isls. Belgium Poland Ireland Nicaragua An administrator can create a license template to automatically assign licenses to new In addition, remote management with Webex Control Hub is very simple. Norfolk Island Canada St. Vincent and Grenadines Equatorial Guinea Lets take a deeper look at these new enhancements. Virgin Islands (U.S.) Webex desk and room devices integration. They authenticate at the IDP and gain access to their Webex account. Resend an invitation email from Control Hub Azerbaijan The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. Slovak Republic Taiwan Micronesia Estonia Lebanon Webex Desk Camera offers high quality video up to 4k Ultra HD even with low light performance. See these additional help articles: Collaboration restrictions for Webex Meetings in Control Hub, Frequently asked questions: settings templates and meeting templates, General templates that uses settings that apply across services. Users can also search for and find the device they want to connect with using the Webex Meetings desktop app. Meeting templates apply to users of both Control Hub-managed and Site admin-managed sites. Indonesia French Polynesia This can save you time when assigning licenses to users. In general, the following is the hierarchy around setting assignments: Note: Any changes that are made to the users settings at the organization level, using settings templates, or using user overrides, can take up to 8 hours to apply on the user. To assign a service, add TRUE in that service's column, and to exclude a service, add FALSE. Each service (meeting, messaging and calling) has a setting template of its own the administrator can define and apply to a group of users. Questions about license assignments Select license assignment scope Configure automatic licensing for users at the organization level Gibraltar Netherlands Antilles Pakistan Don't worry about VPN trafficusers can join meetings without a VPN and you can configure your VPN to direct traffic to the internet or set up tunnels after you configure . Belize People Insights profiles that show real-time business and professional profiles of meeting participants. Madagascar In addition, the user details page has been enhanced into a full-page view with an easy-to-use tab structure to navigate across different components of a users details. Uruguay US Minor Outlying Is. Get the Report Create a seamless, smarter admin experience. Comoros Malawi Linked site string The site is a linked site. Libya Malaysia Djibouti Malta Netherlands Automated license assignment is a mechanism to assign licenses to either the entire organization or to a group of users using a pre-determined license template. The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. That particular setting follows the setting value at the user level, whereas the rest of the settings in that service continue to follow the template. The license service in Control Hub gives user3 the services specified in the Auto License Template and user3 can start using Webex. The following is the hierarchy of settings application, including session type restrictions to facilitate the migration of customers out of session types: Site restriction, session type restrictions, and user override are at the same level, and the most restrictive rule is applied. Macedonia You can also access data about how many minutes people are spending in meetings, the quality of those meetings, and what type of audio people are using. Niger Hi everyone, in my company we have many users of the Webex services (more than 50) but only 4 active licenses that are granted to those who request them from time to time. A powerful REST API that allows for seamless Webex integration. In addition, the meeting settings described in the following sections apply when the users of the organization host or attend meetings on their internal sites. Ghana China Cameroon The User ID/Email (Required) column is the only required field. User override or site restrictions or session type restrictions. Chile Denmark Licenses assigned to users in Site Administration carry over to Control Hub. Get started. Sierra Leone Korea (South) Specify the license ID in the licenseId parameter in the URI. siteType enum The type of site associated with this license. Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. If you have an active license template, leave all the service columns blank and the template is automatically assigned for the new user in that row. In addition, you can also specify what features the users can use using the external settings listed in the template. Still have questions? Honduras Remember that each template is associated with a cluster and your partner organization. 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