For postal deliveries, order status tracking is not available. If your order has not yet shipped, you can request to cancel your order via our Order Status website. How to check the status of your refund request Go to reportaproblem.apple.com and sign in with your Apple ID. Free delivery for all orders. My iPhone 12 Mini order shipped out and will be delivered tomorrow. If you are unable to cancel item(s) online, please contact an Apple Online Store representative at Help page or call 1800-80-6419. Visit the Your Account help page for more details on how to create an Apple ID. You can also view your order status via the Self Service website. Apple Shipment Tracking Check Apple order status by entering your order number and your email after the prompt. Depending on your payment method you can also: Modifyable details are marked with an edit button hyperlink. Go to Settings > Messages and turn off iMessage. Once you have placed your order successfully we will send you an order acknowledgment email confirming that we have received your order. We aim to inform you as soon as possible of any delays or unexpected changes via e-mail. The order form shows you the VAT payable on the products you select. More ways to shop: Find a retailer near you. This email will also contain carrier and tracking information as well as estimated delivery dates. If you do not see your order listed in the order status page do the following. Online order options include: Check your order status Track a shipment Return or cancel eligible items Pre-sign for a delivery Edit delivery or billing information View pickup information The initial batch of iPhone 13 pre-orders have begun shipping out of China. Visit the Check Order Status section above for more information on order status messages. The lead time is in business days (Monday through Friday) and excludes bank holidays. Apple Footer. If an item is Order Placed" or Order in Progress status, you may be able to edit the item. Such changes can also be viewed via the Order Status website. Ultra thin (1.5mm thickness) A great tactile experience Scratch resistant Compatible with Apple Magsafe Technology MIL-STD-810G; Method 516.7; 40G (11ms) shock tested. When will I receive my order? Placed my iPhone 5s order October 1st with an expected ship date of 10/28. Before you visit, please check your store's status . Sign up with your Apple ID to get started. Copyright 2022 Apple Inc. All rights reserved. go to your orders page). If you need assistance with viewing or printing your invoice, please contact an Apple Store Customer Service at 1800-80-6419. The estimated shipment date is based on the lead time you were quoted when you placed your order. If there are any issues with delivery, please contact Apple to resolve. Updates to the default billing or shipping address will only take effect for future orders. You can also view these dates on our Order Status website. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer . Apple iPhone Customer Assistance:-. Copyright 2022 Apple Inc. All rights reserved. "Your package may be arriving later than shown in your Shipping Confirmation email. What can I do on the Self Service Website? Or call 80004440396. Welcome to Apple Support Community A forum where Apple customers help each other with their products. To edit or delete an Apple Gift Package message, click the Edit or Delete link in the Apple Gift Package details. To view or edit your Apple Online Store order, visit online Order Status and sign in with your Apple ID and password. If you don't remove your SIM card before sending your iPhone to Apple, Apple won't be able to return it to you. What happens if Apple need to make changes to my order? Modifyable details are marked with an edit button. How do I know Apple keep me informed of the progress of my order? Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. "Your iPhone 13 pre-order has expired," the pre-order status page of Apple tells some of its customers on its website . Tap Total to see payment details. Completely normal. See the tech specs . R 399.00. I have not received my order confirmation or shipment notification email. Track your order on the shipping company's website. Remove the SIM card from your iPhone if it uses one and keep it in a safe place. If you need assistance, please contact Apple Store Customer Service. Price displayed are inclusive of all taxes and duties. If your order is preparing for shipment or already in transit, please wait for your order to be delivered before initiating the return by contacting Apple Store Customer Service. iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware.It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also includes the system software for iPads predating iPadOSwhich was introduced in 2019as well as on the iPod Touch deviceswhich were discontinued in mid-2022. Get Apple delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. While most customers have yet to receive now shipping emails from. So you have to clear cookies and then go to orders again. You can also tap a recent transaction to see its Order Tracking details: In the Wallet app, tap your credit or debit card, then tap a recent transaction. when it says sign in, you should put the order number and then put your email adress and it should work. Nov 11, 2020 #1 I ordered an iPhone 12 mini and 12 pro max through IUP at 7:02 and 7:03 AM CST last Friday. How do I know Apple keep me informed of the progress of my order? Visit the Check Order Status section of online Help above for more information on order status messages. First, visit online Order Status and enter your Apple ID and password. If you are experienced with the complexities of repairing electronic devices, Self Service Repair provides you with access to genuine Apple parts, tools, and repair manuals to perform your own out-of-warranty* repair. 270091AANA5. I read it takes about 45 minutes for the processing stage to clear. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in Apple's product warranties. Your placement of an order at the Apple Store constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order. Apple is primarily using UPS to deliver packages. Please note that all calculations are based on business days. Texts are typically sent between 6:00am and 10:00pm in your time zone. Independent Repair Providers have access to Apple genuine parts and repair resources. Next, get a callback in as little as 1 hour to chat about plans. Choose Check Status of Claims. To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password. Finally, finish your activation and pick up your phone in-store. To contact product and tech support visit online support site. Your email address can be changed via our Self Service website. Some of our stores are offering limited services. What are the shipping methods available? You will receive an email whenever it ships. Once you've submitted your cancel request, the status message of the item(s) will read "Cancelled". You can view the current status of your order including items ordered and estimated availability and delivery times and track your delivery. First, visit online Order Status and enter your Apple ID and password. Reply Helpful. The Pro Max has hopped between that and. Once your order has reached Apple you will receive an email notification confirming your order details and containing payment instructions if you are paying by bank transfer or cash. Your order is in process. How do I check status of my promotional claim? reauthorise your credit card or update your credit card details, cancel your order or an item from your order, we require further information from you to process your order. They both quickly changed to preparing to ship. What can I do on the Self Service Website? You can view the current status of your order including items ordered and estimated availability and delivery times and track your delivery. Reply Helpful of 1 How to check my iPhone order status? How do I know my order has been accepted? Dead On Arrival (DOA) Product: System Failure Out of the Box, http://www.apple.com/legal/warranty/hardware.html, http://images.apple.com/legal/warranty/docs/ipodisight.pdf. On the Your Orders page, an order status message displays above each of your items. Your email address can be changed via our Order Status website. Your phone will arrive inside the deliver window of dates your order suggests. In addition to email notifications, you can request text message updates in Checkout. Delivery estimates have it arriving as soon tomorrow if you place your order today; in the New York area, it's currently available for pickup from a physical Apple Store. On your order details page, a progress bar and status message display next to each of your items. Please allow 9 working days for the delivery. Now it shows this message that below. I know it can take time as the iPad 3 is very much in demand, but was just wondering about other people's experiences with order status. When your payment has been received we will send you another email to confirm that your order will now be processed and advising you of estimated availability and delivery times. This is not unusual, especially if you didn't order directly from Apple. You can view the current status of your order including items ordered and estimated availability and delivery times and track your delivery. The delivery time based on distance between the warehouse location and your delivery address. If you need assistance with viewing or editing your order, please contact an Apple Online Store representative at 1800-80-6419. Tap View Account. Please visit our Order Status website to view your order details. 2.35pm here in the UK and the order status page has been down here since early hours of last night. Apple Card Monthly Installments (ACMI) is a 0% APR payment option available only in the U.S. to select at checkout for certain Apple products purchased at Apple Store locations, apple.com (Opens in a new window), the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit. Modifyable details are marked with an edit button. Order # Feedback If you have submitted a promotional claim and would like to check its status, please refer to the phone number printed on your claim coupon and call to speak with an Apple representative. Tap Contact to reach out to the merchant. Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost, or damaged. Sync data from Apple emails We automatically get the order and shipment information from your Gmail. We'll text you when your items have shipped. Once you log in, click the Edit Account button. Once you sign in, select View Orders. It's easy to check the status of your order! To edit an engraving, find the engraved item on the Your Orders page and click the Edit link in the engraving details. To find out more about returns, please click here. Edits to the default email address will only take effect for future orders. The Apple Store delivers Monday through Saturday with Parcel Post. If the item(s) on your order are not in Preparing for Shipment or Shipped status, you may be able to cancel an item or the entire order online. To view or print your invoice, log in to online Order Status and click the View Orders button. You can use our Order Management Portal to find the latest updates regarding the status of your order; you'll need your order number and the shipping ZIP code. What does my order status message mean? Check Order Status It's easy to check the status of your order! On the Your Orders page, click the Edit link next to the email address you want to edit. Please note that you may be liable for a return transportation charge. Wondering if I will receive tomorrow or Saturday or in worst case on Monday. When you make purchases using Apple Pay on the web or in an app from a participating merchant, you can use Order Tracking in the Wallet app to view: You can also contact the merchant directly from the Wallet app. We will make every effort to ship your order on or before the estimated shipment date on the order status page. Please visit our Self Service website to view the status of your order. Go to Account Settings and click the [edit email] link. You can also know your iPhone order status by contacting customer care department. To view the most up-to-date information on your order or track your delivery, visit our Self Service website. The last two stages happen rather fast. Please note for credit card orders, we may ask you to provide additional documentation before confirming your order or your order may be declined by your bank. To cancel an order or item, visit online Order Status, and click the View Orders button. Hey, i ordered on 1st April, and my order status has been on 'Processing Items' for 10 days now. Learn more. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. We aim to contact you via email or telephone if: Please make sure that the email address on your order is correct and that the email has not been directed to a spam folder. If you don't see Check Status of Claims, you don't have any pending refund requests. iPhone 13 pre-orders now shipping If you check your order status via the Apple Store Online or Apple Store app, you'll likely see that your iPhone 13 pre-order is still "preparing to. Whats wrong with that? Sign in with the other Apple ID and check your purchase history . To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Eligible products can be exchanged only in the country or region in which they were originally purchased. You can view and print invoices for your item(s) shortly after they have shipped. You can view the current status of your order including items ordered and estimated availability and delivery times and track your delivery. If you are paying by credit card, you will also be able to amend your order details here. Choose a backup method Update to iOS 16 Experience all-new features to help you personalize your device, stay secure, and seamlessly communicate and share with others. It means what it says. As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Get the latest Transfer data to a new iPhone with Quick Start If you have chosen to use a payment method other than credit or debit card this email will also contain further instructions for payment. If you do not disable these features prior to sending back your device for an exchange, Apple may refuse to exchange. Tap a purchase to see more details. This opens the Account page. For order status and information, visit the following link: Order Status, or call one of the following phone numbers during the hours of operation. Once your order has been accepted and processed we will send you a dispatch notification email confirming that your product(s) have shipped. You can also print individual invoices for a particular shipment. Buy Learn more New Pro. In most cases, Apple can begin processing your order in approximately 45 minutes from the time you place your order on-line and may take longer depending on large quantity orders or method of payment. My order status window when I selected "Over the Phone" and entered my order number and location number used to show the "expected ship date" and a "blank tracking number box". Level 1 (19 points) Q: Order still processing So I ordered the iPad Pro on the 25th March and it's been 3 days since that and it's still on processing. What are Apples shipping days? You might be asked to sign in. Once your order has reached Apple you will receive an email notification to confirm that your order will now be processed and advising you of estimated availability and delivery times. Don't have an Apple ID? Go to Settings > General and tap About. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Tap the Orders button . Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the . Although every effort is made to ship your order according to the lead time provided, shipping dates may change due to changes in supply. A powerful statistics option as well that includes . Apple isn't responsible for data loss. Such changes can also be viewed via the Self Service website. Original date was last week of November. Tell them your registered Email address or phone number, They will update you with real time location of your order. You can check your order status using the following link: https://secure.store.apple.com/order/list. The Wallet app displays information provided by the merchant. How to track Apple Pay purchases and orders in Apple Wallet On your iPhone, open the Wallet app. To view or edit your Apple order online, visit your Order Listing(Opens in a new window)page and sign in with your Apple ID and password. Track Apple Order Status https://www.apple.com/ Track all Apple orders Support FedEx, UPS or 1029 couriers worldwide. To edit the email address for your order, log in to online Order Status and click the View Orders button. reauthorise your credit/debit card or update your credit/debit card details, cancel your order or an item from your order, initiate the return of an order or an item from your order, we require further information from you to process your order. If the lead time changes, Apple will contact you via email or telephone and provide a revised shipping estimate. Should . Copyright 2022 Apple Inc. All rights reserved. To ensure safe delivery, most shipments require a signature on delivery. You can also view these dates on the Self Service website. Charge your iPhone fully and turn it off. Check your order status For all other orders, just enter your order number and ZIP Code or sign in. On the Your Orders page, an order status message displays above each of your items. My iPhone 12 Pro Max still shows preparing to ship. To see the status, tap or click Pending. Apr 11, 2012 7:07 AM in response to mikesaa309. You will receive an order acknowledgment email to confirm that we have received your order. More ways to shop: Find an Apple Store or other retailer near you. NEXT: 9 New Features Coming To iPhone 14, According To Apple's Far Out 2022 When you make a purchase using Apple Pay from a participating app or website on your iPhone, iPad, or Mac, you can track your order in the Wallet app on your iPhone. Once your order has left our warehouse, you will receive a shipment notification email, advising you of an estimated delivery date and information about how to track your order. You can check order status, track a shipment, edit your shipping or email address, print an invoice, and more with online Order Status. If your order has not yet shipped, you can request to cancel your order via our Self Service website. Order status messages include: Order Placed - We've received your order and payment information. We aim to contact you via e-mail or telephone if: Please make sure that the email address on your order is correct and that the email has not been directed to a spam folder. First, visit online Order Status and enter your Apple ID and password. Once your order has been accepted and shipped we will also send you a dispatch notification email containing carrier information and estimated delivery dates. And as FixFifth said, it will stay on Processing until it goes to Preparing to Ship, then Shipped. Get the latest order info Have a home phone or business phone order? If you didn't receive an Order Acknowledgment or Shipment Notification email, we may have an incorrect email address, or the emails are stuck in your spam or junk mail folder. Go to Apple.com, then pick the ORDERS page (the little "shopping bag" icon at the far right on the home page. View in context View all replies Problem viewing Online Order Status Welcome to Apple Support Community A forum where Apple customers help each other with their products. With online Order Status(Opens in a new window)you can: Check order status Track a shipment Return eligible items Edit delivery or billing information View pickup information View or edit gift messaging or engraving Print an invoice Some order details can be amended depending on the status of your order. Or call 1800882045. If your item is Order in Progress status, you may be able to edit your Shipping address on the Your Orders page. Shipping time for express service is up to six business days. My expected delivery dates are between 11th (today) and 18th April. If you need assistance, please contact Apple Store Customer Service. If you do not see your order listed in the order status page do the following. There's a SIM tray on the top side that holds a "second form factor" (2FF) mini-SIM. I am unable to track my order status this morning. To use Order Tracking in the Wallet app, you need: To track orders that you made using Apple Pay on your iPad or Mac, you need to have the latest version of iPadOS or macOS and be signed in to your devices with the same Apple ID. iPhone Screenshots. MIL-STD-810G; Method 516.7; 48-inch (122 cm) drop tested; 26 Times. Your updated email address will be displayed on the Your Orders page. You can view and edit your orders without an Apple ID by logging in with your order number, along with the postal code or email address. Restore your iPhone to factory settings. If this is the case, we will contact you by email. Copyright 2022 Apple Inc. All rights reserved. A great educational app for all. You can view the current status of your order including items ordered and estimated availability and delivery times and track your delivery. To learn more . If you want your new. Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. It's that easy. On the Your Orders page, an order status message displays above each of your items. For more information or help: Tap Manage Order to visit the merchant's website. The serial number is printed on the SIM tray. You can update your email address in the Your Orders page. Ultra thin (1.5mm thickness) A great tactile experience Scratch resistant Compatible with Apple Magsafe Technology MIL-STD-810G; Method 516.7; 40G (11ms) shock tested. Erase your iPhone. Now, log in, find your iPhone order. We will fulfill the orders as they receive inventory, but direct Apple orders are usually given priority. pre order iphone 6 plus on SEP. 12. To edit your default billing or shipping address, visit online Order Status and enter your Apple ID and password. We accept credit cards issued by banks from Indonesia, Malaysia, Philippines, Singapore, Thailand, United States and Vietnam. You can edit your mobile phone number at any time by logging into your account and editing the Shipment Notification preferences for your order. For information about alternate payment options please review options listed in the following sections. How do I know my order has been accepted? 10.2 Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1800-80-6419 to request a refund or credit of the difference between the price you were charged and the current selling price. Either on the phone or the computer. Refer to the Shipping & Delivery Help page for your options if you are unavailable to provide a signature. Beyond. Though if your card was charged and you have 9/19 delivery rest assured you'll get it in launch (confirmed with Apple Rep) Verizon seems the fastest at shipping and providing tracking info, with some phones having earlier than 9/19 delivery dates. First, choose how you want to activate and enter your details. Reserve iPhone 14 or iPhone 14 Plus to buy in store. This site contains user submitted content, comments and opinions and is for informational purposes only. At this point, you will receive the Shipment Notification Email. Reserve iPhone 14 Pro or iPhone 14 Pro Max to buy in store. You will not be billed for these items. 270091AANA7. You can also view shipping and delivery information in online Order Status. If you have more than one Apple ID, you might have been signed in with a different Apple ID when you bought the item. MIL-STD-810G; Method 516.7; 48-inch (122 cm) drop tested; 26 Times. To view the most up-to-date information on your order or track your delivery, visit our Order Status website. Click the Print Invoices link on the Your Orders page to get a printable image of your invoice(s). and click on. Powerful listing options include: Browse by date, by ethnicity, by Papal Name, by religious order, by sainthood status, shortest/longest reign, youngest/oldest elected, shortest/longest lived, most elected, year with most popes, Popes who resigned, or list all. If you are paying by credit or debit card, you will also be able to amend your order details here. - order delivery without going outdoors. Who can I call if I do not see my order listed in the order status page or need to make changes or discuss my order? Shipping days are Monday through Friday, excluding bank holidays. I got the comfirmation mail but when I looking at the order status it is still processing and it said i order on Sep13.My account have another iphone 6 have already purchase and it said the iphone 6 ordered on Sep.12. On your iPhone or iPad. - you can pick up your order from the branch. We aim to inform you as soon as possible of any delays or unexpected changes via email. Tap Purchase History. iPhone 7 and iPhone 7 Plus models sold in JapanA1779 and A1785contain FeliCa for payment and transit . The imprint on the back case is the same bright and shiny silver as the Apple logo. What happens if Apple need to make changes to my order? You can also: reauthorise your credit card or update your credit card details change your email address change your delivery or billing address change iPod personalisation Please note that you may be liable for a return transportation charge. The iPhone 12 Mini and iPhone 12 Pro Max will be available from November 13. Track orders and purchases in Apple Wallet, Order status, an estimated arrival time, or if there are any issues with your order, Your order number, purchase total, and the status of your payment. You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider. Order Received: Your order has been received but has not begun processing. Or call 1800-80-6419. With this app, you can: - view the menu of the restaurant. Modifiable details are marked with an edit button. In some instances there may be stock constraints on certain items or items may no longer be available. Your updated email address takes effect only for the order you've edited. Ordered my iphone 6 plus on release date and the last few days showing as preparing for dispatch, so like others here, I just hope it's down due to the large number of phones that are about to be updated to show as dispatched with tracking info. The estimated date of delivery of your order is calculated as follows: The buildtime/availability of the items you ordered Plus The delivery time based on distance between the warehouse location and your delivery address. When we have a new delivery date, we'll update your Order Status page. Tap your name, then tap Media & Purchases. My boss ordered iPhone 12 Pro for his daughter 3 weeks ago. Once your payment has been received and your order has been accepted by Apple, you will receive an order confirmation email with the details of your order and estimated availability and delivery dates. You can also view your order status via the Self Service website. The estimated date of delivery of your order is calculated as follows: The buildtime/availability of the items you ordered Plus How to change my text message preferences Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information. Also I ordered the pencil today ( 27th ) and it still says processing. From the Your Orders page, find the item you want to cancel and click the Cancel items link. Tap Manage Order to visit the merchant's website. Learn more. Prices are inclusive of VAT (5%) but exclusive of delivery charges unless otherwise indicated. Back ordered phones are expected to be delivered sooner than estimated Go to Account Settings and click the Change default shipping or billing info link. Order confirmation: The fact that the iPhone 14, particularly the iPhone 14 Pro and iPhone 14 Pro Max, are selling well is. Please note that all calculations are based on business days. I have not received my order acknowledgement or dispatch notification email. Depending on your payment method you can also: reauthorise your credit/debit card or update your credit/debit card details change your email address change your delivery or billing address You can also: Some order details can be amended depending on the status of your order. We will provide you with an estimated shipping and delivery date in both your order confirmation and shipment notification emails and aim to inform you should there be any changes. Jul 3, 2012 1:49 PM in response to dmakey. SKU ID: 59865928. Depending on your payment method you can also: reauthorise your credit/debit card or update your credit/debit card details change your email address change your delivery or billing address Please note that this excludes limited-time price reductions, such as those that occur during special sales events. New Big and bigger. Click Track Shipment and the Shipment Status window will display the item's estimated delivery date, tracking number and shipping address. We will provide you with an estimated delivery date in your dispatch notification email and aim to inform you should there be any changes. . The Apple Store delivers Monday through Friday with express service. R 399.00. Apple provides security features to enable you to protect your product in case of loss or theft. The iPhone 14 is here, but it may not arrive at your door for quite a few weeks yet. If you ordered multiple items, you may have separate tracking information for each item. We're working with the carrier to get your package to you as soon as possible, and apologize for the inconvenience." Log in to online Order Status and press the View Orders button to view the items on your most recent order. Track the status of an existing repair. - receive notifications about the order status. We will also send you an email once your order has been accepted and once it has shipped, containing estimated availaility and delivery times. If you want to view a different order, select View more orders from the drop-down menu on the page. iPhone - Apple (AE) Shop online and get Specialist help, free delivery, and more. If you have not received this email 24 hours after you placed your order, please contact the Apple Store Customer Service team 361,575 points. More ways to shop: Find a retailer near you. Want to view or edit an order? In some instances there may be stock constraints on certain items or items may no longer be available. Open the Settings app. Future email notifications for this order will be sent to the updated email address. Shipment notification: The Apple Store offers express service. If your order is preparing for shipment or already in transit, please wait for your order to be delivered before initiating the return on our Order Status website or by contacting Apple Store Customer Service. To edit your default email address on your account, log in to online Order Status and click the Edit Account button. You may be required to provide further identification for additional security reference checks. Phone Number: 1-800-MY-IPHONE (1-800-694-7466) Please review these policies carefully as they are the terms of sale that govern your purchases at the Apple Store. Tap Contact to reach out to the merchant. Both the iPhone 14 Pro and the iPhone 14 Pro Max also come with two new features: Crash Detection and Emergency SOS via Satellite, offering users access to emergency services when they may be immobile after a car crash or when they have no cell service or Wi-Fi access. This opens the Account page. Please note orders less than 235 inc VAT will ship via Parcel Post. If the information that you see in the Wallet app isn't what you expect, or if you have a question about your order, order details, or receipt details, contact the merchant for more information. Status messages include: Order Placed We've received your order and payment information and will start preparing your item shortly. How do I check status of my promotional claim? This shows a summary of your most recent order. Let's get your activation started. To find out more about returns, please click here. Order status messages include: As soon as your item(s) have shipped, we'll send you a Shipment Notification email that includes your carrier, estimated delivery date and, if available, a carrier tracking number. 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