Pay per user or for a pool of users, and only for what you need. Customer Smart Accounts and Virtual Accounts are managed by various roles that have specific activity privileges. You are charged regardless of usage and users are not permitted to share their accounts. All licenses are manually checked in and out by copying and pasting license authorization code information between products and Cisco.com. Cisco offers two licensing levels for UCCX customers: enhanced and premium level licensing. Choose the level that best fits your needs. Subscription models generally provide faster access to our latest features and innovations and more predictable cost structures. servers, which may not comply with some highly regulated industries or Once that hardware has been replaced, the license is obsolete, and the new hardware will need its own set of license (s). Assigning a Partner Holding Account on an order provides companywide access to the order. The Cisco Collaboration Flex Plan entitles people to use Cisco's industry-leading collaboration tools with one simple subscription-based offer. Convert PAK Licenses to Smart Software Licenses. As with most things in life, the answer is that it depends. Cisco Smart License Utility (CSLU), a Windows-based reporting utility that provides aggregate licensing workflows. One of the biggest changes that have come from Flex 3.0 is the new inability to purchase perpetual licenses. Mediated There are two Cisco Unified Workspace Licensing offers available, depending on your needs: Professional Edition and Standard Edition. Once the reported data is made available at Cisco, it will similarly update the license pool data. infrastructure components. Choose meeting, team collaboration, calling, or contact center services subscriptions. Please see these more recent SHI resources for the latest information: Video: What you need to know about Cisco Flex 3.0 For Smart Licensing Using Policy, this is tracked only at the Cisco Smart Software Manager (CSSM) cloud level in the Smart Account or the CSSM On-Prem local license server. Purchasing software and licensing becomes a chore very quickly because its often a confusing task to know whether youve bought the right stuff. It gives you visibility to what you have purchased and what you are using. Cisco calls their new feature flex licensing. It requires a large upfront expenditure, an educated and hopefully accurate guess on how many licenses youll need down the road, plus a lot of time to manage the agreements for various products. The new Flex plans dramatically reduces metered audio. Because it's offline, any changes to license usage must be processed It supports a complete view of your smart licensed software entitlements in a user-friendly portal. If you have any additional questions or wish to learn more about how the Flex Plan might benefit your organization, contact your SHI account executive. End User Computing This article was originally published in November 2019. You can get more room licenses if needed, I think they . ISO 9001, Cisco Flex Plan: 5 questions customers are asking, https://blog.shi.com/wp-content/uploads/2022/01/hublogo-1.png, https://blog.shi.com/wp-content/uploads/2019/11/frequently-asked-questions.png. On flex You can buy licenses for version14, 12 and 11. if you opted version 12+ licenses will be deposited on your smart account. Out of compliance means the license pool is insufficient to support the current license usage across all devices in the pool. It includes entry-level technical support services. At the start of this year, Cisco introduced a new purchasing model that their customers could take advantage of called Cisco Collaboration Flex Plan Licensing. businesses with strict data security requirements. Use licensing in Cisco Unified Communications Manager (CUCM) Administration, helps to accurately track the number of devices that are connected to Cisco Unified Communications Manager, including third-party phones that run SIP, and compare it with the number of unit licenses that have been purchased. Cisco understands that the collaboration needs of customers vary across organizations and they depend on individual workers' collaboration requirements. Cisco Unified Workspace Licensing (UWL) In this case, purchasing one item (the Flex Plan) provides access to myriad functionality that would otherwise be piecemeal free public space device licenses, conference room licenses, etc. This method balances the simplicity of automated, Approvers cannot manage licenses. Cisco Collaboration Flex Plan brings many advantages to businesses that are monetary, organisational, and technical, regardless of whether you are currently utilising Cisco technology or are looking to start. Choose the right subscription based on your business size and needs. LEARN MORE about the updates and what is coming. Perpetual licenses: Software with the right-to-use for an indefinite period of time. Customers using this plan can mix and match between on-premises and cloud services based on your preferences and the structure of your network. This is our most widely used type of deployment. Both of these offers include soft clients, applications server software, and licensing on a per-user basis, and allow for a more comprehensive unified communications experience than the UCL licensing. PAK Licensing: Requires you to configure devices individually using a PAK (Product Activation Key) license key. In 2018, Cisco introduced a dramatically new way for customers to acquire Cisco Collaboration software and associated support, as well as Webex: the Cisco Collaboration Flex Plan. There are twenty in the morning shift and ten in the afternoon. UCL is available in Essential, Basic, Enhanced, or Enhanced Plus. Budgeting for the services and software you need when it comes to technology can be difficult as costs are often overlooked and can cause undesired surprises. In this case, orders can be temporarily assigned to a Partner Holding Account. Each option includes technical support. Transactional: Both perpetual and subscription licenses can also be purchased as la carte in accordance with Ciscos price list. Cover all knowledge workers in your organization with a single enterprise agreement, which has a minimum of 250 seats. Its critical that you know when your current licenses and support expire. This is your maximum value option. In both levels, UCCX licensing is structured around the number of agents logged into the UCCX platform at one time. Smart Licensing simplifies the way you purchase, deploy, organize, and optimize Cisco software licenses. It allows customers to mix and match between cloud, premises, hosted and hybrid deployment options. The user-basedOpEx model makes budgeting predictable. Perpetual licenses license are typically locked to the device, and additional annual fees are required to maintain support and maintenance. Cisco Unified Workspace Licensing (UWL)provides the most popular Cisco Collaboration applications and services in a cost-effective, simple package. When you purchase Flex-3 licenses, you should be receiving e-delivery message from Cisco which will include URL to download ISO files. Real-time visibility. Flex is how you buy licenses, PLM and Smart Licensing is how you provision them. Do Not Sell My Personal Information ITAM & SAM If you are interested in how Flex Plan could benefit your business then please get in touch and we will arrange a consultation at a convenient time for you. Mobility If you were to put flex licenses into PLM, you would see an expiration date on the licenses when the subscription term is set to end. All Cisco software is subject to the Cisco End User License Agreement (EULA). The new Flex Plan addresses some of these challenges, and simplifies procurement and management of your collaboration services and software. Devices are connected over the internet, either directly or through HTTPS proxy Disconnected (License Reservation) License Usage and Reporting. The Active User option enables you to purchase meetings based on your business usage, with a minimum purchase of 40. Virtual Accounts are customizable sub-accounts within your Smart Account used to organize and optimize Cisco licenses. These are described in the product manuals. Flex-3 is a licensing bundle for Cisco Webex Meeting and Calling. Unified experience Flexible migration Find the best plan for your business Choose the right subscription based on your business size and needs. Centralized management. Licensing Models, Purchase Options, and Deployment Methods. We do offer a scaled-back Smart Account version called the Limited Use Smart Account. In order to accomplish these goals, we aim to become an extension of your team. Traditional UC licensing is a perpetual license model with a service contract for upgrades and support. Everything item of Cisco Collaboration that is purchased from Jan 21 st 2021 will have to be done on a Flex Plan. Some products have additional terms that apply. Deploy the Cisco Smart Software Manager (CSSM) On-Prem license server using a free, machine-based download. Software Licensing As Cisco Smart Licensed products are activated and configured, they call home to their Smart Account and report usage in various ways. Flex Plan is a first-of-its-kind, single subscription model that allows you access to the fantastic collaboration software and services that Cisco has become so renowned for. We specialise in providing tailored solutions inCloud,Security,Networking,Collaborationto mid-market & enterprise level companies. With this licensing model, there is a large reduction in cost versus buying perpetual licenses and software support. XYZ Corp. had some flooding in their corporate office which houses 600 employees. This option is for any business who wants to enable Cisco collaboration to be used for every employee in their organisation. When the number of licenses in the pool is less than the number of licenses consumed (because additional licenses were consumed by new deployments or because the number of licenses decreased due to expiration of subscriptions or terms), the pool is moved to an out of compliance state for Smart Licensing. Tesrex is also a specialist inCisco Enterprise Agreements&Cisco Flex Plans. To make things easier, weve compiled and answered five of the most common questions organizations have asked about the new Cisco licensing plan. Smart Licensing Using Policy simplifies day-zero operations and ongoing maintenance for you. But Audio is becoming commoditized. Cisco's Collaboration flex licensing plans aim to simplify licensing. IT Lifecycle Management For customers Existing account Start by getting access to your company's existing Smart Account. Flex plans are marketed toward customers with more than 250 calling users, or more than 40 meeting host accounts. application virtual machine, as well as the cost of data exchanges when manual Mediated deployment works for all products and provides the same experience as Learn more about Partner Holding Accounts: Limited Use Smart Account quick reference guide, Cisco Network Plug and Play Connect (PnP), Cisco Software Experience Community Page for Customers, Open a Case with a Support Case Manager (SCM), How to raise a support case Quick Reference Guide. The Flex Plan gives organizations a single subscription to Cisco Collaboration products, including cloud or on-premises solutions for calling (Communications Manager, Communications Manager Express, Webex Calling) and meetings (Webex Meetings and Cisco Meetings Server). We are in the process of upgrading our UC suite from 10.5.1 to 12.5.1. Cisco Webex License features user-based licensing which requires that you purchase a license for each user that intends to host meetings. The alarm includes information on needed licenses and the quantity needed to resolve the shortage. FLEX 3 is the new model to purchase CUCM onpremises licenses and support. Ideal for organisations with defined power users. Cisco Flex Plan frees up bandwidth Bandwidth is a valuable resource within your IT environment. To gain the most from your Flex Plan you should review what each subscription option has to offer and select the one that best describes what you need. Smart Account approvers approve the licensing terms, can edit Smart Account properties, view all users, and view event logs. It requires zero setup of any Cisco Cisco Unified Workspace Licensing is available in Professional Edition and Standard Edition. This is our highest level of security for organizations that need a full air-gapped environment (and on-premises licensing isn't an option). A smarter way to buy collaboration services. Well take the time to truly understand and dissect your business needs before utilising our vast industry experience toexplore all of the options available in order to help grow your business. requires connectivity between your Cisco devices and Cisco.com via the internet. The main difference between Smart Accounts and Partner Holding Accounts is that licenses can be consumed only in Smart Accounts, not in Partner Holding Accounts. This level includes adoption services. Additionally, users and administrators can elect to receive a daily status email. Cisco Smart Licensing is a flexible licensing model that streamlines how you activate and manage software. Given the potential advantages, you dont want to renew or sign a new agreement without looking at Flex. For example, suppose you have two shifts of agents throughout the day. But today a person from CDW spoke to my man. Per-product software registration is not required, nor is ongoing communication every 30 days through the cloud-hosted Smart Account on Cisco Smart Software Manager (CSSM). The EULA contains the general legal terms applicable to all Cisco software and Cloud Services. the cloud, and investment protection, by including cloud, premises, hosted and hybrid Smart Licensing makes it easier for your customers to manage their Cisco licenses and right-size their spend. Cisco Enterprise Agreement Licensing Infographic. These specific terms are described in offer descriptions (for Cloud Services) or supplemental licensing terms (for on-premise software). The hybrid cloud nature of the platform means you dont need a physical telephony system at each location to take advantage of the great list of services. Out-of-compliance or non-reported devices may receive a syslog with varying degrees of frequency. Article, Cisco Licensing Explained, Enterprise Agreements, Licenses Traditionally, Cisco licensing has offered a perpetual licensing model in which you buy once and keep the license through the life of the hardware. cloud-based deployment with the security of local protected networks. This option allows you to provide calling, meeting and team collaboration services to specific individual, departments or teams. Device communication is contained within the local network. Your users have the flexibility to be connected and use these services regardless of location. Experience faster response times and direct access to subject matter experts. Each license is valid for 60 days. Tesrex was founded upon two major principles; provide exceptional customer service and to deliver the best possible solution for our clients. Flex licensing enables organizations to easily deploy a hybrid IT model with both on-premise and cloud services and add or subtract services easily as your business grows and changes. But as with anything new, it elicits questions from organizations used to doing things a certain way. Modern Desktop, Identity and Access Management Have the flexibility to organize licenses by department, product, or other designation. Smart Licensing is a cloud-based, flexible software licensing model that enables you to activate and manage Cisco software licenses across their organization. The Flex Plan has had significant impacts on the customer buying process. Customers with existing contracts can continue how they have been, but all new customers will have to . License flexibility: Your software is not node-locked to your hardware, so you can easily use and move licenses as needed. Telemetry. Togeth. Learn more about converting licenses with these resources: Converting Classic Licenses to Smart Licenses Guide, Assigning Once you've created a Smart Account, you can begin to self-manage license deployments throughout your company using the cloud-based Cisco Smart Software Manager (CSSM) interface. Perpetual licenses. California Transparency in Supply Chains Act Find solutions at the right size and right price for your organization. Learn how our customers use Cisco's award-winning collaboration solutions to accelerate their business. For larger organizations that really want to reduce their Webex audio, Cisco even offers solutions for bring-your-own (BYO) public switched telephone network (PSTN). if you opted version 11, you will get the pak and you install the license on plm but the new licenses will have validity. Submit request New account Don't have an account? It is not different for CUCM 12.5. Learn more about MCE through this video: Demo My Cisco Entitlements. For urgent situations call the appropriate number for your location from the worldwide contact list. User Connect Licensing is available in Essential, Basic, Enhanced, and Enhanced Plus versions. The Flex Plan gives organizations a single subscription to Cisco Collaboration products, including cloud or on-premises solutions for calling (Communications Manager, Communications Manager Express, Webex Calling) and meetings (Webex Meetings and Cisco Meetings Server). As such, Cisco offers flexible licensing options to meet those varying needs. Cisco has simplified the entire process of building out your collaboration platform so you only pay one cost. Additionally for SLP, deployment can be achieved through: Deliver licenses to Cisco devices with manual reservation codes, similar to Flex Licenses. Customers can use the license tool at the administration site to enter their PAK in order to register their licenses. This scales with your organisation and each year you have the option to adjust the model based on your next years growth forecast. Starting with Cisco IOS XE17.3.2/17.4.1 and NX-OS 10.2(1), all Cisco products running these versions of the operating system software will support only the Smart Licensing Using Policy. This deployment method is the most secure. Virtual Account users can manage licenses for Virtual Accounts they are assigned to, but they cannot add new users. PAKs. Cisco Smart Software Manager (CSSM) displays a major alarm on its primary alarms interface as well as within the Virtual Account itself. Cisco offers a variety of software licensing options to meet customer needs, regardless of the business size, the way they work, and the tools they need. Learn more about software and Cloud Services under our End User License Agreement (EULA) and product-specific terms. Anyone in your organisation can host a meeting, but you only pay for those who use the Cisco services by initiating a Cisco Webex meeting or uses a knowledge workers designated personal conferencing number service. And please remember to check out these more current resources for information on Cisco Flex licensing: Reading Time: 5 minutes With an XLA and DEX tools, you can proactively fix issues and gather data on performance and functionality. It bundles licenses, maintenance, and support for those products into a single solution while offering you flexible terms and payment options. Manage all of your license usage with the Cisco Smart Software Manager (SSM) at Cisco.com. With Cisco Collaboration Flex Plan, budgeting can be much more predictable because of the user-based opex model. For example, in previous plan generations, metered audio was a large portion of an organizations Webex spend. The best practice is to assign traditional/classic licenses to Smart Accounts at the time of purchase via commerce tools such as Cisco Commerce Workspace. This information is also available in the offline license report via the Report tab within CSSM. If your needs are not met through the License Administration Portal there are three ways to open a case with the Cisco Global Licensing Operation (GLO), which is open 24 hours a day every day. CUCM Flex Licensing - Cisco Community Start a conversation Cisco Community Technology and Support Collaboration IP Telephony and Phones CUCM Flex Licensing Options 588 Views 0 Helpful 1 Replies CUCM Flex Licensing Leonardo Santana Engager Options 05-02-2019 10:19 AM - edited 05-02-2019 10:19 AM Hello, We highly recommend this plan to our customers as we have seen the benefits businesses have gained first hand. For Smart Licensing, all devices in the pool that are using the noncompliant license are notified. You have several deployment options. You total up the user count at the end of the year and there is no chargeback for thegrowth your business experiences. Cisco Unified Communications Software Subscription. There are costs involved with installing and maintaining the software It's equivalent to node locking, but with tracking ability for Smart Licensing. CUC Enhanced License: This license is a UCL type that covers all above features plus IM/Presence and call control for an enhanced-level phone, such as an E Series, 9900 or 8900. Cisco Collaboration Enterprise Agreements - Understanding Flex Plans Save money on your Cisco Licensing & SMARTnet solutions@tesrex.com 01923 77 66 44 London, UK Home Solutions & Services SECURITY Web Application Penetration Test Uncover remediation actions Cisco ISE Upgrade Save time and prevent disruption Firewall Upgrade This replicates the cloud-based user experience of our direct-connect method, but it keeps all communication on your premises. And while traditional licensing options will continue to be available, you should seriously consider whether the new model will benefit your organization. User Connect Licensing is available in Essential, Basic, Enhanced, and Enhanced Plus versions. Flex also helps organizations leveraging Cisco Unified Workspace Licensing (CUWL). Reading Time: 4 minutes Reach the summit of successful end-user device management with modern management technology. All license changes must be processed manually, including Return Material Authorizations (RMAs). Since then, Cisco has released Flex 3.0. Cisco User Connect Licensing (UCL) : It is a user-based license and these licenses are based on per user . It is orderable now and is subscription-based. The Cisco Flex Plan has two primary components, each with its own qualifiers: To determine whether Flex is right for you, compare these two offers against the traditional licensing models. With Flex, Cisco is making it easier and more affordable than ever to seamlessly transition to the cloud with the market leading Webex collaboration suite. Cisco's Software Buying Programs provide financial predictability, access to incentives, and subscription co-termination. Looking for a solution from a Cisco partner? They include: Select the appropriate technology and sub-technology (be sure to select "Licensing" listed under "Type of Problem"). Hybrid Cloud Earlier hardware utilized the CatOS system; however, IOS is now widely used by the latest Cisco hardware. CUC Basic License: This license is a UCL type that covers IM/Presence and call control for a single basic-level phone, such as a 6921 or 6911, or essential-level phone. Virtual Account administrators can add and edit users to assigned Virtual Accounts, view event logs for assigned Virtual Accounts, and manage licenses for the assigned Virtual Accounts. Cisco's new Flex licensing is a subscription model for calling, meetings and contact center workloads. On-Premises License Management and Reporting. Security Operations, Terms and Conditions WD3 1DE, Cisco Collaboration, Consistently Driving Workplace Performance, How Cisco Led The Contact Centre Market in 2017, Cisco Spark Voice Assistant is Coming Soon, Cisco Spark Board - a new way of collaborating. manually. Privacy Contrast that with perpetual licenses of yesteryear, and PLM shows perminent for the duration. With Flex, Cisco is making it easier and more affordable than ever to seamlessly transition to the cloud with the market leading Webex collaboration suite. Additionally, Flex includes more features (for example E911, attendant console, and SRST capabilities) than traditional licenses; most organizations will get value out of the additional capabilities. Program Strategy Arrange a 30 minute chat where you can find out more about our unique service. 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